Terms & conditions
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What information do we collect?
When you interact with us — whether by browsing our website, making a purchase, signing up for updates, or contacting our customer support — we may collect the following details:
Your name
Billing and shipping address
Email address
Telephone number
Payment and transaction details (securely processed through third-party gateways)
Date of birth (where applicable)
We may also collect information automatically through cookies and analytics tools to help us improve your shopping experience.
How do we collect information?
We collect personal data when you:
Place an order through our website
Subscribe to our newsletter or promotional updates
Contact us via email, phone, or social media
Participate in offers, surveys, or contests
Create an account or save preferences on our site
We may also receive information about you from third-party partners (such as payment gateways or courier services) — but only if you have permitted them to share it with us.
Confidentiality
We take your privacy seriously. While we maintain strong data protection practices, please note that Pudavai Kadai is not responsible for the privacy policies or data practices of external websites not owned or managed by us, including any links or third-party integrations on our website.
Cookies
Our website uses cookies to enhance user experience, analyze traffic, and store preferences. You can disable cookies through your browser settings, but this may affect certain site functionalities.
Making a complaint
If you have any concerns or complaints about how your personal data is handled, please contact us at support@pudavaikadai.com with full details. We will review your complaint, ensure the proper procedures have been followed, and respond within 15 working days. If the issue requires additional investigation, we will inform you and keep you updated throughout the process.
